Privacy Policy

Our Commitment to Your Privacy

Seoul Glow Company ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website and purchase our products. By using our website, you consent to the practices described in this policy.

Information We Collect

We collect personal information strictly to process and fulfill your orders. The information we collect includes:

• Name: Required for order processing and shipping label generation
• Email Address: Used to send order confirmations, shipping notifications, and customer service communications
• Shipping Address: Required to deliver your purchased products to your specified location
• Billing Information: Collected securely through our payment processors for transaction completion

This information is collected at checkout and is necessary to complete your transaction and provide you with the products and services you have requested.

How We Share Your Information with Third-Party Service Providers

To fulfill your orders and provide our services, we share your information with trusted third-party service providers and fulfillment partners who assist us in operating our business. These parties are authorized to use your information only as necessary to provide these services to us:

• E-commerce Platform (Shopify): Processes orders, manages our online store infrastructure, and facilitates secure checkout transactions
• Fulfillment Partners: Receive your shipping information (name and address) to package and ship your Seoul Glow products directly from our manufacturing and distribution facilities
• Payment Processors: Handle payment information securely through encrypted gateways (details in Data Security section below)
• Email Service Providers: Deliver transactional emails such as order confirmations and shipping updates

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is shared solely for order fulfillment and service delivery.

Cookies and Site Analytics

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. Cookies are small text files stored on your device that help us:

• Maintain your shopping cart and remember your preferences
• Collect analytics data to improve website functionality and user experience
• Understand which pages and features are most valuable to our visitors

You may adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, please note that disabling cookies may limit your ability to use certain features of our website.

Data Security

Seoul Glow Company takes the security of your personal information seriously. We implement industry-standard technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

Payment Security: All payment transactions are processed through secure, encrypted gateways provided by Shopify and Stripe. These payment processors are PCI-DSS compliant, meaning they adhere to the highest standards of payment card security. We do not store your complete credit card information on our servers.

SSL Encryption: Our website uses Secure Socket Layer (SSL) technology to encrypt data transmitted between your browser and our servers, ensuring that your personal information remains confidential during transmission.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continually review and update our security practices to protect your data.

Your Privacy Rights

You have certain rights regarding your personal information under applicable data protection laws. These rights include:

• Right to Access: You may request a copy of the personal information we hold about you
• Right to Rectification: You may request that we correct any inaccurate or incomplete information
• Right to Deletion: You may request that we delete your personal information, subject to certain legal exceptions (e.g., record-keeping requirements)
• Right to Opt-Out: You may unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails
• Right to Data Portability: You may request a copy of your data in a structured, commonly used format

To exercise any of these rights, please contact us at privacy@seoulglowco.com. We will respond to your request within thirty (30) days and may require verification of your identity before processing your request.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: